For Shoppers
What is ArvoBD?
ArvoBD is a multi-vendor eCommerce platform where you can shop from multiple sellers in one place.
How do I place an order?
Browse products, add items to your cart, and proceed to checkout to complete your order.
What payment methods are available?
We accept Cash on Delivery, bKash, Nagad, and debit/credit cards.
Do you deliver all over Bangladesh?
Yes, we provide delivery services across the entire country.
How long does delivery take?
Delivery typically takes 2–5 business days.
How much is the delivery charge?
Delivery charges depend on your location and the product.
Can I track my order?
Yes, you can track your order from your account dashboard.
For Sellers
Can I cancel my order?
Yes, orders can be canceled within a certain time before shipping.
Can I return a product?
Yes, returns are accepted under specific conditions.
What should I do if I receive a damaged product?
Contact our support team immediately for a quick resolution.
Will I get order confirmation?
Yes, you will receive confirmation via SMS or email.
Can I order from multiple vendors at once?
Yes, you can purchase items from different sellers in a single order.
Do I need an account to order?
No, guest checkout is available.
Are the products authentic?
We verify sellers, but product authenticity depends on the vendor.